Richard has been the Executive Director for Fujitsu’s End User Services Group in Fujitsu’s UK & Ireland region since December 2011. After graduating from Staffordshire University with a degree in Business Studies, Richard began his career in leisure and retail, and joined Fujitsu in 2000 as the National Resource Manager for UK mobile engineering. He then moved on to work with the UK Government’s Department for Business Innovation and Skills (BIS) as Operations Director.

In 2005 he took over responsibility for the Customer Services unit, looking after the engineering and service desk functions across the UK and Europe. Concurrently from 2006 to 2009 Richard also led the Service Delivery Management community and was company chair of the UK Consultative Forum employee representative body. 

 

In 2009 he returned to the Government business unit as Business Unit Director for HMRC leading Fujitsu’s largest account outside of Japan. During this time he led Fujitsu’s engagement with the Business Taskforce for Accessible Technology (BTAT) enrolling Fujitsu as a Gold member and sitting on their leadership committee.

For over 3 years Susanna has worked tirelessly as a sous chef alongside the lead chef and project coordinator Garry. She has recently joined the board of trustees as her work in the kitchen gives her a direct link between the board and the grass-roots operation of Streetlytes weekly service. Before retiring Susanna worked as a Medical Artist in London universities and hospitals.